My windows update failed and my laptop (ASUS VivoBook ** X***UF) lately lags so often s...

GetHuman-katesant's customer service issue with Asus from July 2018

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The issue in GetHuman-katesant's own words
My windows update failed and my laptop (ASUS VivoBook ** X***UF) lately lags so often so I decided to do a system restore last night because I believed it was due to the broken updates.*I was using it this morning and then shut it down, I was about to use it again tonight but when I press the power button, it shows the logo and then shuts down. I repeated pressing it again but this time it wont startup and even display lights. I waited for bout ** minutes and opened it again, its finally working but below the asus logo shows "disk scanning press any key to cancel".*I observed some random single beeps while im using it and the startup suddenly slows down whenever I open it. I bootscanned it last night to see any virus but found none. So please, as soon as possible, let me know what might be causing the troubles? Or when resetting it would do the job?
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Asus

Customer service issue
Reported by GetHuman-katesant
Jul 18th, 2018 - a yr ago
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GetHuman-katesant started working on this issue
Jul 18th, 2018 3:43pm
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Jul 18th, 2018 3:45pm