My windows update failed and my laptop (ASUS VivoBook ** X***UF) lately lags so often s...
GetHuman-katesant's customer service issue with Asus from July 2018
Help with my Asus issue
Next: our robot will wait on hold for GetHuman-katesant to get a Asus rep on the line!
Always use the GetHuman Phone tocall Asus. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-katesant may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-katesant's own words
My windows update failed and my laptop (ASUS VivoBook ** X***UF) lately lags so often so I decided to do a system restore last night because I believed it was due to the broken updates.*I was using it this morning and then shut it down, I was about to use it again tonight but when I press the power button, it shows the logo and then shuts down. I repeated pressing it again but this time it wont startup and even display lights. I waited for bout ** minutes and opened it again, its finally working but below the asus logo shows "disk scanning press any key to cancel".*I observed some random single beeps while im using it and the startup suddenly slows down whenever I open it. I bootscanned it last night to see any virus but found none. So please, as soon as possible, let me know what might be causing the troubles? Or when resetting it would do the job?
GetHuman-katesant did not yet indicate what Asus should do to make this right.
I have an issue with Asus too
How GetHuman-katesant fixed the problem
We are waiting for GetHuman-katesant to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.