I am unable to connect to wifi with my Asus laptop . Message says wireless adapter not...

GetHuman632945's customer service issue with Asus from April 2018

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The issue and preferred resolution, in GetHuman632945's own words:
I am unable to connect to wifi with my Asus laptop . Message says wireless adapter not working. Thank you very much.
I trust that Asus will make this right and come up with a resolution that is fair.
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Asus

Customer service issue
Reported by GetHuman632945
Apr 26th, 2018 - 3 mons ago
I have an issue with Asus too
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Seen by 2 customers so far
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Timeline
GetHuman632945 started working on this issue
Apr 26th 11:27pm