my a** cell phone has a black screen and i have filed a claim. It says that the phone...

GetHuman-ddlog's customer service issue with Asurion from August 2020

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Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
The issue in GetHuman-ddlog's own words
my a** cell phone has a black screen and i have filed a claim. It says that the phone is on back order. I do not know how long i have to be without a phone. Isnt there something else you can do to help me b*ecause i need my phone, i have medical issues among other things. can you give me a free upgrade to another phone or something please??? i need help. This is very inconvenient. I would like to speak to a human.

GetHuman-ddlog did not yet indicate what Asurion should do to make this right.

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What Do I Do If I'm Having a Problem with My Asurion Claim?How Do I Make a Claim with Asurion?
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Customer service issue
Reported by GetHuman-ddlog
Aug 11th, 2020 - 7 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 945 others
0 customers following this


GetHuman-ddlog started working on this issue
Aug 11th, 2020 7:04pm

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