I have tried and tried to get through your company both on line AND by phone and either...

GetHuman-jonlussi's Problem with a claim issue with Asurion from April 2020

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Before contacting them, items GetHuman-jonlussi may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
Top Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman-jonlussi's own words
I have tried and tried to get through your company both on line AND by phone and either I get an error on line (Sorry, the information you provided is incorrect. Please try again) OR I get disconnected by phone. We are running out of time to file a claim on this and it was for a purchase of over $**** :-(

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Asurion

Problem with a claim issue
Reported by GetHuman-jonlussi
Apr 9th, 2020 - 2 years ago
Not resolved
Seen by 54 customers so far
Similar issue to 906 others
0 customers following this

Timeline

GetHuman-jonlussi started working on this issue
Apr 9th, 2020 5:32pm
GetHuman-jonlussi indicated the issue is not fixed yet.
Apr 9th, 2020 5:33pm