The front and back of my Apple IPhone XS Max is completely shattered it can’t be repair...
GetHuman1956729's customer service issue with Asurion from January 2019
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Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
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The issue in GetHuman1956729's own words
The front and back of my Apple IPhone XS Max is completely shattered it can’t be repaired in any way it completely useless I’m going to have to get a new phone. So I filed a claim on the phone a couple weeks ago. Seeing how much my deductible was I wanted to think about it before I went ahead with the claim. I have decided to go ahead with the claim. The only problem is when I try to complete my claim it tells me that my address is not valid and will not let me complete the claim.
GetHuman1956729 did not yet indicate what Asurion should do to make this right.
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