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Asurion Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Asurion.

What Do I Do If I'm Having a Problem with My Asurion Claim? To file a claim, you need to access the Asurion website and choose your carrier. These helpful tips wioll guide you through this process.... Read more

What types of devices does Asurion cover? Asurion covers a wide range of devices, catering to the diverse needs of customers. We offer protection plans for smartphones, both... Read more

How Do I Recover My Asurion Password? Asurion allows you to recover your password if you forget it. Upon providing your registered email address, the company sends a recovery... Read more

What is Asurion's cancellation policy for protection plans? Asurion's cancellation policy for protection plans allows customers to cancel their plan at any time. If cancellation occurs within... Read more

Does Asurion offer extended warranty options? Yes, Asurion offers extended warranty options for a wide range of products. As a leading provider of device protection and support... Read more

How Do I Get a Refund for Charge from Asurion? Asurion is a leader in extended warranty protection plans for cellphones, tablets, computers, gaming consoles and other electronic... Read more

Can I add additional coverage to my existing Asurion plan? Yes, you can add additional coverage to your existing Asurion plan. At Asurion, we understand that your needs may change over time,... Read more

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Click below to show 8 more questions, answers, and complete guides to common Asurion customer support problems.

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Recent reasons customers contacted Asurion:

Got a pre-sale question on your protection plan for Amazon products. Normally I would...

I processed a claim and phone was on its way to me but FedEx couldn't locate my address...

What is the DEDUCTIBLE on a $*.** asurion * year protection plan bought through amazon...

My issue is very complicated and needs to be addressed by email as I have had far too m...

I purchased a Bob & Brad Mini Massage Gun yesterday from Amazon but forgot to purchase...

I purchased a motorized electrical scooter on amazon.com I have the two year protection...

I purchased a Timex watch on **-**-**** & at same time I purchased the Asurion Protecti...

I bought a watch protection plan on **-**-****. My watch has gone out & I cannot get a...

Muy buenas tardes de la manera m*s atenta les solicito informaci*n para solicitar la em...

I need to activate this phone. I get the ‘no mobile network available. Can you help me?

I purchased a new device from t-mobile and enrolled in protection from them. THey did...

My post office is closed & My ** days to return my busted iPad was yesterday...

I need the phone number to my Verizon phone in order to file a claim

What happen which my photos saved with Asurion when I will stop my insurance plan?

The phone number is no longer valid for asurion. Please check it.

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Does GetHuman work with Asurion?

GetHuman does not work with Asurion's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Asurion at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Asurion's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!