The replacement phone I got is a piece of ****. It doesn’t keep a charge and when charg...

GetHuman-go_go_ri's customer service issue with Asurion from October 2018

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The issue in GetHuman-go_go_ri's own words
The replacement phone I got is a piece of ****. It doesn’t keep a charge and when charging it is hot to touch and the camera gives pixelated pictures.
GetHuman-go_go_ri did not yet indicate what Asurion should do to make this right.
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Asurion

Customer service issue
Reported by GetHuman-go_go_ri
Oct 12th, 2018 - 2 mons ago
I have an issue with Asurion too
Not resolved
Seen by 2 customers so far
Similar issue to 856 others
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Timeline
GetHuman-go_go_ri started working on this issue
Oct 12th 8:30pm
GetHuman-go_go_ri shared this issue with others over email
Oct 12th 8:30pm