Before contacting them, items GetHuman-ainaopey may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman-ainaopey's own words
Good evening, my claim no is ********* I suppose to receive the phone today, but is not deliver, I check the Fedex, the phone will not be deliver until ****, *pm. I will not be at home. I can't make call to any body. I will love the phone to be deliver *-*pm
GetHuman-ainaopey did not yet indicate what Asurion should do to make this right.
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