I purchased protection plan for a canon printer ******. Printer broke. Filed claim with...

GetHuman921276's customer service issue with Asurion from July 2018

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The issue in GetHuman921276's own words
I purchased protection plan for a canon printer ******. Printer broke. Filed claim with Asurion. Asurion said call canon. I called canon and they tried trouble shooting. Issue not fixed. Canon ticket number is: **********. It is unacceptable to keep directing me to canon. Canon warranty on printer ended in ******. Asurion needs to resolve issue with my printer and I am very frustrated with the amount of effort I have had to make to utilize the “protection plan” I purchased.
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Asurion

Customer service issue
Reported by GetHuman921276
Jul 27th, 2018 - 10 mons ago
I have an issue with Asurion too
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Seen by 1 customer so far
Similar issue to 420 others
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Timeline
GetHuman921276 started working on this issue
Jul 27th, 2018 2:04am