Replacement iPhone will not connect to the internet

GetHuman-dalahogg's customer service issue with Asurion from July 2018

Help with my Asurion issue
The issue in GetHuman-dalahogg's own words
The problem: Replacement iPhone will not connect to the internet
GetHuman-dalahogg did not yet indicate what Asurion should do to make this right.
I have an issue with Asurion too
How GetHuman-dalahogg fixed the problem
Called ATT Pro Tech they fixed the problem for now if it happens again will follow the step by step given from ATT Pro Tech
Please help with my Asurion issue
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Asurion

Customer service issue
Reported by GetHuman-dalahogg
Jul 13th, 2018 - 3 mons ago
I have an issue with Asurion too
Fixed
GetHuman-dalahogg shared how to fix
Seen by 7 customers so far
Similar issue to 347 others
0 customers following this
Items needed
Where was the device purchased
Billing address
Claim number
Account phone number
Cell service provider
Timeline
GetHuman-dalahogg started working on this issue
Jul 13th 10:10pm
GetHuman-dalahogg confirmed the issue is fixed. Hooray!
Jul 14th 12:13am