I had a phone replaced and when I tried to activate couldn't so they said ok will send...

GetHuman-hoperodr's customer service issue with Asurion from June 2018

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I had a phone replaced and when I tried to activate couldn't so they said ok will send you another replacement then the phone started working next day but replacement already on the way now so k waited for ups to deliver but they never knocked on my door I was going to tell delivery man to take it back but didn't get to so what should I do
I trust that Asurion will make this right and come up with a resolution that is fair.
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Asurion

Customer service issue
Reported by GetHuman-hoperodr
Jun 25th, 2018 - 2 mons ago
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GetHuman-hoperodr started working on this issue
Jun 25th 10:00pm
GetHuman-hoperodr confirmed the issue is fixed. Hooray!
Jun 25th 11:10pm
GetHuman-hoperodr confirmed the issue is fixed. Hooray!
Jun 26th 5:16pm