Before contacting them, items GetHuman-pacobrav may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
Top Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman-pacobrav's own words
I bought an iPad and it was shattered the screen I sent it out to you guys you sent it back with a new screen but the screen was not glued on properly so I was sold to send it back with a new shipping label I did so and again you guys sent it back with the screen not glued on properly I've tried calling numerous phone numbers and can't seem to get ahold of anybody at Asurion I want my iPad fix the right way so I can use it I do my homework on this iPad but I am scared to even touch it because the way the screen is hanging
GetHuman-pacobrav did not yet indicate what Asurion should do to make this right.
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