Asurion has continuously ignored my claim for months since **-**** by not following up...

GetHuman716419's customer service issue with Asurion from May 2018

Help with my Asurion issue
Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman716419's own words
The problem: Asurion has continuously ignored my claim for months since **-**** by not following up with UPS
GetHuman716419 did not yet indicate what Asurion should do to make this right.
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Asurion

Customer service issue
Reported by GetHuman716419
May 25th, 2018 - 7 mons ago
I have an issue with Asurion too
Fixed
Seen by 25 customers so far
Similar issue to 554 others
0 customers following this
Items needed
Where was the device purchased
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Claim number
Account phone number
Cell service provider
Timeline
GetHuman716419 started working on this issue
May 25th 12:54am
GetHuman716419 indicated the issue is not fixed yet.
May 26th 3:58am