I paid **.** for a phone I purchased with Ebay. The phone was returned immediately due...

GetHuman-tnbillm's customer service issue with Asurion from May 2018

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The issue in GetHuman-tnbillm's own words
I paid **.** for a phone I purchased with Ebay. The phone was returned immediately due to a defect. I received full return for the phone but Assurion refunded me *.**, This is not acceptable as the policy was never used.Amazon.com (*****@***.com)*To:you Details*Hello,**We're writing to let you know we processed your refund of $*.** for your Order ***-*******-******* from Asurion, LLC.**This refund is for the following item(s):**Item: * Year Asurion Personal Care Extended Protection Plan ($*-**.**)*Quantity: **ASIN: B**M*CQFTC*Reason for refund: Customer return**Here's the breakdown of your refund for this item:**Item Refund: $*.***Item Tax Refund: $*.**
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Asurion

Customer service issue
Reported by GetHuman-tnbillm
May 24th, 2018 - 6 mons ago
I have an issue with Asurion too
Fixed
Seen by 6 customers so far
Similar issue to 83 others
0 customers following this
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Timeline
GetHuman-tnbillm started working on this issue
May 24th 10:57pm
GetHuman-tnbillm indicated the issue is not fixed yet.
May 25th 10:47am
GetHuman-tnbillm indicated the issue is not fixed yet.
May 25th 10:49am
GetHuman-tnbillm indicated the issue is not fixed yet.
May 28th 12:42am
GetHuman-tnbillm indicated the issue is not fixed yet.
Oct 1st 7:39pm