i received a replacement phone in february and the faceplate is seperating from the bas...

GetHuman-dlaird's Problem with a claim issue with Asurion from April 2018

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The issue in GetHuman-dlaird's own words
i received a replacement phone in february and the faceplate is seperating from the base of the phone(iPhone *) and the battery doesnt fully charge.*they tell me that i need to play the deductable again because the phone is damaged. I say the replacement phone is defective and am not willing to pay the deductable. i want the phone replaced at no charge to me.*Douglas Laird: account holder****-***-**** defective phone****-***-****account holder
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Asurion

Problem with a claim issue
Reported by GetHuman-dlaird
Apr 27th, 2018 - 5 mons ago
I have an issue with Asurion too
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Cell service provider
Timeline
GetHuman-dlaird started working on this issue
Apr 27th 9:06pm