I tried to pay for more minutes on my assurance wireless account. My next billing cycle...

GetHuman-joniara's customer service issue with Assurance Wireless from March 2021

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The issue in GetHuman-joniara's own words
I tried to pay for more minutes on my assurance wireless account. My next billing cycle ends on the **nd. I only wanted to add enough minutes to last me until Monday. I dialed *** to add $*.** dollars to my account, so I could make it until Monday, instead of me getting the minutes, that I paid for, it went to The Top-Up. I just wanted to pay for enough minutes until my cycles ends. So how do I go about doing that now?. That was the last of my money until I get paid Monday. Can you guys help me?.

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Assurance Wireless

Customer service issue
Reported by GetHuman-joniara
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2684 others
0 customers following this

Timeline

GetHuman-joniara started working on this issue
Mar 20th 11:34am

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