I cannot connect to voicemail since I downloaded assurance updates.*I used to push * an...

GetHuman5865095's Device Support issue with Assurance Wireless from March 2021

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If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5865095's own words
I cannot connect to voicemail since I downloaded assurance updates.*I used to push * and get to the voicemail and entered a password, this does not work.*Also, I have conference calling when I make a call, and I cannot get a call and I took it off vibrate and still cannot accept an incoming cell phone. I tried calling *** but when I push the** for service it does not work. Something is wrong with my cell phone * ***-***-****. How do check my cell phone messages as the ** does not connect me to voicemail?*My email is *****@***.com because I cannot answer the cell.*Susan Wolshin

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Assurance Wireless

Device Support issue
Reported by GetHuman5865095
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2679 others
0 customers following this

Timeline

GetHuman5865095 started working on this issue
Mar 19th 6:23pm

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