When I got my phone with Assurance Wireless, my other phone still had a couple days of...

GetHuman-maritiqu's Activate Plan issue with Assurance Wireless from February 2021

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The issue in GetHuman-maritiqu's own words
When I got my phone with Assurance Wireless, my other phone still had a couple days of service left. When I went to activate my Assurance Wireless phone, I couldn't find the booklet with the activation directions anywhere. I looked the directions up and did exactly as Google directed, then got a notification that I can't fully read. But what I can read of it is this:**"Network Rejection Cause*Unable to establish a wireless data connection *"**And that's all I can read of it. When I try to make calls it says "You are not able to make calls to this number." When I try to send texts it says "Free Msg: Unable to send message - Message blocking is active." The only thing I can do is use wifi.

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Assurance Wireless

Activate Plan issue
Reported by GetHuman-maritiqu
Feb 4th, 2021 - 6 months ago
Not resolved
Seen by 36 customers so far
Similar issue to 2434 others
0 customers following this

Timeline

GetHuman-maritiqu started working on this issue
Feb 4th 12:34am

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