Hi my name is Benjamin Carrillo. I try to call my girlfriend is deaf have deaf video ph...

GetHuman3376084's customer service issue with Assurance Wireless from August 2019

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The issue in GetHuman3376084's own words
Hi my name is Benjamin Carrillo. I try to call my girlfriend is deaf have deaf video phone or try to call my family or dad or cousin or mom and I check my phone I am missed my phone does lost dial tone and on my phone screen and I can't find my dial tone on my phone press phone number is missing and I told my girlfriend Veronica Williams is deaf huh I am going to California fixed my phone and I don't know what wrong with my phone right now or what wrong with dial tone try to emergency make phone call somebody and I did not know what to do and try to call customer services about it. I have no pin number to my account but my girlfriend pay for me add money to account so that way I can call her and text and leave voice mail or fun thing do and how to activate make sure my phone work right. My phone number is *-***-***-**** and my birthday is April **, **** and my SSn number is ***-***-**** and I guess that my pin number is ****** or **** and I missed some my dial tone and what to do here that match to my account.

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Assurance Wireless

Customer service issue
Reported by GetHuman3376084
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 7899 others
0 customers following this
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN

Timeline

GetHuman3376084 started working on this issue
Aug 6th, 2019 3:36am

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