My Assurance Wireless phone was stolen and I need to order a replacement phone. I don't...

GetHuman3217285's customer service issue with Assurance Wireless from July 2019

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The issue in GetHuman3217285's own words
My Assurance Wireless phone was stolen and I need to order a replacement phone. I don't know my phone number or account number. What can I do

GetHuman3217285 did not yet indicate what Assurance Wireless should do to make this right.

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Assurance Wireless

Customer service issue
Reported by GetHuman3217285
Jul 9th, 2019 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 7601 others
0 customers following this
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN

Timeline

GetHuman3217285 started working on this issue
Jul 9th, 2019 7:02am
GetHuman3217285 indicated the issue is not fixed yet.
Jul 9th, 2019 7:04am
GetHuman3217285 indicated the issue is not fixed yet.
Jul 9th, 2019 7:04am
GetHuman3217285 indicated the issue is not fixed yet.
Jul 9th, 2019 7:06am
GetHuman3217285 confirmed the issue is fixed. Hooray!
Jul 16th, 2019 10:04am
GetHuman3217285 confirmed the issue is fixed. Hooray!
Jul 16th, 2019 10:07am
GetHuman3217285 indicated the issue is not fixed yet.
Jul 16th, 2019 10:07am