My sister & I have trying to get her Assurance Wireless phone delivered to my Apartmen...

GetHuman-drow_'s customer service issue with Assurance Wireless from July 2019

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The issue in GetHuman-drow_'s own words
Trying to get it shipped to the right address (it took almost * months). Its too bad the phone is is a piece of ****. It should be more user friendly even if it is free. ... My sister & I have trying to get her Assurance Wireless phone delivered to my Apartment (she is homeless so I get her mail for her). They sent it to the wrong address twice and say that they don't have any record of that address only the address here. PLEASE HELP! We are both disabled, plus, she is a senior citizen. We don't have any more ways to push them along and get her phone delivered!
They assured us time after time that the address was corrected but it wasn't....
They could send her a decent phone or give her more minutes per
Less than * year. I give everyone the doubt till they don't deserve it. Most people I know will NEVER use Assurance Wireless....
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Assurance Wireless

Free cell phone & service
Customer service issue
Reported by GetHuman-drow_
Jul 5th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 7565 others
0 customers following this

Timeline

GetHuman-drow_ started working on this issue
Jul 5th, 2019 8:16pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:17pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:17pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:17pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:18pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:18pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:18pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:18pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 5th, 2019 8:18pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 8th, 2019 9:36pm
GetHuman-drow_ indicated the issue is not fixed yet.
Jul 8th, 2019 9:37pm

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