My old assurance wireless phone does not work right any more. I need a new phone.

GetHuman2323523's customer service issue with Assurance Wireless from February 2019

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The issue in GetHuman2323523's own words
The problem: My old assurance wireless phone does not work right any more. I need a new phone.
GetHuman2323523 did not yet indicate what Assurance Wireless should do to make this right.
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How Do I Activate My Assurance Wireless Phone and Plan?What Do I Do If My Assurance Wireless Phone Was Lost or Stolen?
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Assurance Wireless

Customer service issue
Reported by GetHuman2323523
Feb 28th, 2019 - 8 mons ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 9 customers so far
Similar issue to 5468 others
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Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman2323523 started working on this issue
Feb 28th 4:34am