Before contacting them, items GetHuman-sarahmrs may need:
Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-sarahmrs's own words
sarah d myers**** whitsett rd*apt b***nashville tn ******phone number ********** password ********my phone has stopped working, no notifacations , no voicemails,i can hear the ping but cannot see them, i cannot close any tabs, instead i must just hit the back button arrow, only way to get to menu. i cannot send messages and phone calls break up. as of today it will not charge, or turn on. i would like this phone replaced.
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