I need the phone so I can stay in contact with my sister I'm her caregiver and I need the phone in case of emergency.

GetHuman1525803's customer service issue with Assurance Wireless from January 2019

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The issue in GetHuman1525803's own words
Trying to get a replacement phone ... This my third time telling you that I lost my phone and I'm not getting results please can I talk to a live person thank you.
I can't talk to a live person ov
To get another one and maybe if I talk to someone not machine they will understand what I want.
I had that phone for several years know
I don't know what else to do.
I have an issue with Assurance Wireless too
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Assurance Wireless

Customer service issue
Reported by GetHuman1525803
Jan 15th, 2019 - 9 mons ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 4250 others
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GetHuman1525803 started working on this issue
Jan 15th 3:24pm