I filled out for a phone last week got the phone and it kept turning off and on over an...

GetHuman1699295's customer service issue with Assurance Wireless from December 2018

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The issue in GetHuman1699295's own words
I filled out for a phone last week got the phone and it kept turning off and on over and over again so i called and they sent me a replacment and the *nd phone is frozen on the setup screen and it wont let me turn the phone off and on... tomorrow i was going to send the first one back to yall do i need to put the *nd one in the same box because since none of the phones work i guess im going to go to a different company
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Assurance Wireless

Customer service issue
Reported by GetHuman1699295
Dec 6th, 2018 - a mon ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 3262 others
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Timeline
GetHuman1699295 started working on this issue
Dec 6th, 2018 12:46am