Received new smart phone never could get it too work know screen with phone pad to call...

GetHuman1566523's customer service issue with Assurance Wireless from December 2018

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The issue in GetHuman1566523's own words
Received new smart phone never could get it too work know screen with phone pad to call anyone, and or any google nothing , I got line and it told me that all my hex meid numbers was use so I took it would work soon my preivous phone I can't even call ***, for help I get a Sprint operator ?, My Name is Randy G Franklin, **** W. State Hwy ** Spencer In.. *****, my phone nuber was (***)-***-****, Security Pin *******, Favorite City Denver been without a phone for a week!,Email *****@***.com
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Assurance Wireless

Customer service issue
Reported by GetHuman1566523
Dec 4th, 2018 - a mon ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 3226 others
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Timeline
GetHuman1566523 started working on this issue
Dec 4th, 2018 4:35pm