I got a replacement phone & I need to set it up! Cant understand the guy in the Phillip...

GetHuman-nikirich's customer service issue with Assurance Wireless from December 2018

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The issue in GetHuman-nikirich's own words
Set up my new replacement phone! Call @ ***-***-**** maybe* ... I got a replacement phone & I need to set it up! Cant understand the guy in the Phillipines could u help me? I need a phone no too.*Niki Maxwell ****** last * nos of my Soc. ******** Eubank Blvd SE*ABQ, NM ******My hubby's phone no: ***-***-*****My old no was ***-***-**** but I need a new phone no!
Too difficult by phone so could I do this online???
GetHuman-nikirich did not yet indicate what Assurance Wireless should do to make this right.
I'm a Minister & I am thankful to have this phone .
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Assurance Wireless

Assurance wireless set up my phone
Customer service issue
Reported by GetHuman-nikirich
Dec 3rd, 2018 - 2 mons ago
I have an issue with Assurance Wireless too
Fixed
Seen by 7 customers so far
Similar issue to 3211 others
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Phone number
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Last 4 of SSN
Timeline
GetHuman-nikirich started working on this issue
Dec 3rd, 2018 11:31pm
GetHuman-nikirich indicated the issue is not fixed yet.
Dec 3rd, 2018 11:32pm