I put an application in for new service and it was approved but I never got my phone so...

GetHuman1674149's customer service issue with Assurance Wireless from December 2018

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The issue in GetHuman1674149's own words
I put an application in for new service and it was approved but I never got my phone so when I emailed assurance the agent reply that the reason I haven't got my phone yet is because i have to send assurance a $* fee and I have a credit card I want to use to pay the $* so I can get phone but I need someone to contact me and help walk me through the process of sending the $* fee. I would really appreciate your help
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Assurance Wireless

Customer service issue
Reported by GetHuman1674149
Dec 2nd, 2018 - 6 mons ago
I have an issue with Assurance Wireless too
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Seen by 2 customers so far
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Timeline
GetHuman1674149 started working on this issue
Dec 2nd, 2018 5:37pm