Before contacting them, items GetHuman-scbethl may need:
Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-scbethl's own words
I work with a lady who is not able to use the ANS android phone. She cannot remember all the steps. We need to switch from the android phone to a phone that has the key board visible, like her old flip phone. The phones in her building are connected to the secure entrance and she is unable to let her in home services into the building. I am the service coordinator for her. Her name is Marie Walters and her phone number is (***)***-****. Thank you, Anne Mowell
GetHuman-scbethl did not yet indicate what Assurance Wireless should do to make this right.
I have an issue with Assurance Wireless too
How GetHuman-scbethl fixed the problem
We are waiting for GetHuman-scbethl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.