System Updated now have now voice or text service

GetHuman-emmaelsb's customer service issue with Assurance Wireless from November 2018

3085 similar
0 following
Help with my Assurance Wireless issue
GetHuman-emmaelsb's next move: try calling Assurance Wireless again.
The best way to get your problem resolved is to tap the button below to start calling Assurance Wireless. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-emmaelsb's own words
Call people ... My ANS-L** has no voice service. My data works, but no calls or texts. I got a prompt to do a system update and followed the instructions. And now cannot make calls and "about phone" is saying voice is not in service.**Name: Emma Elsbury**: (***)***-*****Pin* vkey: *******DOB: ***********Last * of SSN: ****
I'm going through a cps case with my newborn daughter, can't call workers, attorney, family etc.
Telling me how to fix my voice service.
Returning customer of * years.
Updating PRL (fails every time) *Soft reset*Looking for help online
I have an issue with Assurance Wireless too
How GetHuman-emmaelsb fixed the problem
We are waiting for GetHuman-emmaelsb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Assurance Wireless's attention and get better help faster. Tap below to get started.
Having Assurance Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emmaelsb fixes it.
This email address isn't valid

Assurance Wireless

Customer service issue
Reported by GetHuman-emmaelsb
Nov 28th, 2018 - 9 mons ago
I have an issue with Assurance Wireless too
Seen by 3 customers so far
Similar issue to 3085 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
GetHuman-emmaelsb started working on this issue
Nov 28th, 2018 7:09pm
GetHuman-emmaelsb indicated the issue is not fixed yet.
Nov 28th, 2018 7:11pm