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Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-vickiebo's own words
I got a replacement phone because the battery would not charge anymore and was asked to return the phone and was it an envelope to return the phone in while I lost the envelope and when the service agent called about the phone he said he would send another envelope but he didn't I finally found the envelope it was stuck behind a drawer if I had a lost something else that jam the drawer I would never have found it but I just put it in the mailbox to be sent out but now I'm getting a message that the phone needs to be received today or I will lose my service please tell me what I need to do
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