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Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman1637388's own words
I got my new phone because my old one doesn't hold a charge . it is not activated so I called assurance at the customer service number and was told by the person the tech is looking for a tower in my area, which has to be I will be nice and say baloney because they have to have a tower I have had assurance for a few years so what the heck is going on I cant call them because my phone doesn't work so what do I do ?? I have my phone set up to put in my contacts but when I try to call out I get my phone is not activated.
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