Before contacting them, items GetHuman-jorsyssl may need:
Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-jorsyssl's own words
I need a phone that functions up to par this is my second and I’m ready to throw both of them in the trash this phone dosent charge it dosent hold what little charge it takes plus it turns itself on and off at random and never holds a internet site for more than a minute than simply goes back to previous sites or shut down if you folks can’t or won’t send me a different and more dependable bran of cell phone I will send them back and look for another life line company who will
GetHuman-jorsyssl did not yet indicate what Assurance Wireless should do to make this right.
I have an issue with Assurance Wireless too
How GetHuman-jorsyssl fixed the problem
We are waiting for GetHuman-jorsyssl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.