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Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-dindiadi's own words
My Assurance cell phone works fine -- except that the only way I can it off is by removing the battery. The shut-off button is damaged and has been since this second-hand phone came to me. The button has become more and more damaged as I used it, and now is useless to turn off the phone. It does work to turn on the phone. Can I have the phone repaired or replaced?
GetHuman-dindiadi did not yet indicate what Assurance Wireless should do to make this right.
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