I received a brand new ANS (Not sure which model, grey with black face.) I suffer memor...

GetHuman-ricogiro's customer service issue with Assurance Wireless from September 2018

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The issue in GetHuman-ricogiro's own words
I received a brand new ANS (Not sure which model, grey with black face.) I suffer memory issues from a stroke that I had a while back. I live in a group home and put the phone down. I was trying to use a land line because my service had been suspended. I must have put the phone down some place in the buildings general population area and some one grabbed it as i never left the building. **My name is Richard Girard my phone * is ***.***.**** **I'm calling to cancel service until I receive money for a new phone since I know you will not replace it as it was less than a year old. The phone is useless to the person who took it as it is locked.
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Assurance Wireless

Customer service issue
Reported by GetHuman-ricogiro
Sep 18th, 2018 - 6 mons ago
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GetHuman-ricogiro started working on this issue
Sep 18th, 2018 4:30pm