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Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-shanpryo's own words
My phone will not connect to the internet. It will through Wi-Fi but I can't pay for it. I was told by Cust. Serv. to call from a different phone so that this one (***.***.****) can be reprogramed. My ANS phone Assurance mailed to me has been NOTHING BUT ONE PROBLEM AFTER ANOTHER. I NEED IT REPLACED! It turned However, I can't go w*o a phone. I do not drive, due to seizures. I live ** miles from town. I need a phone that works and I can't mail this one in and wait on another. I need this one fixed now. Then I would like you to mail me another phone w a box so I can mail this one back.
GetHuman-shanpryo did not yet indicate what Assurance Wireless should do to make this right.
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