My phone is taking ** plus minutes to send text messages. I had it re-set a week ago a...

GetHuman-delongca's customer service issue with Assurance Wireless from August 2018

Help with my Assurance Wireless issue
The issue in GetHuman-delongca's own words
text ... My phone is taking ** plus minutes to send text messages. I had it re-set a week ago and it is having the same issue. I would like a new phone this one is defective. I do not want to call again!!! I am ** minutes from a phone I can use. How about you just check the phone from your end and send me a new one. This is my *rd attempt to get this issue resolved. I need a new phone. Please e mail me with a resolution
it is an on going issue
new phone
* years
can't do anything. The battery does not come out so that is all I can do without spending a bunch of time on the phone again
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Assurance Wireless

my phone
Customer service issue
Reported by GetHuman-delongca
Aug 23rd, 2018 - 4 mons ago
I have an issue with Assurance Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 934 others
0 customers following this
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Timeline
GetHuman-delongca started working on this issue
Aug 23rd 4:20pm
GetHuman-delongca shared this issue with others over email
Aug 23rd 4:25pm
GetHuman-delongca shared this issue with followers on Twitter
Aug 23rd 4:26pm
GetHuman-delongca indicated the issue is not fixed yet.
Aug 23rd 6:32pm
GetHuman-delongca indicated the issue is not fixed yet.
Aug 24th 12:36am
GetHuman-delongca indicated the issue is not fixed yet.
Aug 25th 3:24pm