I have tried to get out of a contract because it didn't work out - I don't want it. I w...

GetHuman-mimitopz's customer service issue with Assurance Wireless from August 2018

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I have tried to get out of a contract because it didn't work out - I don't want it. I was told to make back payment of $***.** and have a receipt. I also sent phone back (all done at the Palmdale Ca) office. I was told I had to resign to initiate the cancel. I was sent an email for payoff amount but can't afford to do it all at once for $*** or $***. I was told at Palmdale office to call a number to set up payments but they said I was cancelled so couldn't arrange payoff. If I had known this was a government organization, I never would have signed up. What can I do to get rid of this? This is Margaret Topartzer paying for Matthew Topartzer
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Assurance Wireless

Customer service issue
Reported by GetHuman-mimitopz
Aug 11th, 2018 - 8 mons ago
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GetHuman-mimitopz started working on this issue
Aug 11th, 2018 12:43am
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Aug 11th, 2018 12:43am