my caregiver threw out my acceptance letter with all info
GetHuman-bigbluee's customer service issue with Assurance Wireless from August 2018
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The issue in GetHuman-bigbluee's own words
--TRIED TO CALL vIRGIN WIRELESS OR*AND ASSURANCE WIRELESS TO GET HELP, THEY CAN*T VERIFY I AM THE CORRECT OWNER OF PHONE. ... cannot get thru to human information--i can't ever talk to virgin mobile or assurance i don't have original acceptance letter that came with phone--i just need a copy of the accept letter.--yeah, my home care worker threw it out)not first time that happened w*caregiving) but i can give you or assurrance or state of Oregon--my pin no. of mobile.--and i can give and receive calls on my mobile--I can also give reputable source last * of my soc. sec.--would this be enough to verify me?you could also call me on home phone too--tell me how much verification i need--assurance and Virgin don't believe me, that i am the true owner of phone.sone how they have different verifications for me.we don't match. "Bucher" is not an uncommon name.---maybe other "Bucher--or Bookers"??DOROTHY H BUCHER, LAST * SOC SEC--****-- ***-******* **** RIVER ROAD EUGENE OREGON *****
I AM DOROTHY H BUCHER THE CORRECT PERSON
I WANT TO GET CORRECTLY IDED BY STATE OF OREGON, TO ASSURANCE AND VIRGIN MOBILE THAT I AM CORRECT OWNER--PLEASE SEND ME COPY OF ORIGINAL ACCEPTANCE LETTER THAT CAME W.PHONE.--MY CAREGIVER THREW OUT THE ORIGINAL. :(
I AM A NEW CUSTOMER AND NOT GOOD AT USING ANDROID PHONE YET.
I TRIED GOING TO STATE OF OREGON ADVOCACY, THEY ARE TOO BUSY.SIGH.
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