my caregiver threw out my acceptance letter with all info

GetHuman-bigbluee's customer service issue with Assurance Wireless from August 2018

11 views
 | 
801 similar
 | 
0 following
Help with my Assurance Wireless issue
Did we steer you to the right help?
Waiting to see if GetHuman-bigbluee got the right customer help using our suggestion.
The issue in GetHuman-bigbluee's own words
--TRIED TO CALL vIRGIN WIRELESS OR*AND ASSURANCE WIRELESS TO GET HELP, THEY CAN*T VERIFY I AM THE CORRECT OWNER OF PHONE. ... cannot get thru to human information--i can't ever talk to virgin mobile or assurance i don't have original acceptance letter that came with phone--i just need a copy of the accept letter.--yeah, my home care worker threw it out)not first time that happened w*caregiving) but i can give you or assurrance or state of Oregon--my pin no. of mobile.--and i can give and receive calls on my mobile--I can also give reputable source last * of my soc. sec.--would this be enough to verify me?you could also call me on home phone too--tell me how much verification i need--assurance and Virgin don't believe me, that i am the true owner of phone.sone how they have different verifications for me.we don't match. "Bucher" is not an uncommon name.---maybe other "Bucher--or Bookers"??DOROTHY H BUCHER, LAST * SOC SEC--****-- ***-******* **** RIVER ROAD EUGENE OREGON *****
I AM DOROTHY H BUCHER THE CORRECT PERSON
I WANT TO GET CORRECTLY IDED BY STATE OF OREGON, TO ASSURANCE AND VIRGIN MOBILE THAT I AM CORRECT OWNER--PLEASE SEND ME COPY OF ORIGINAL ACCEPTANCE LETTER THAT CAME W.PHONE.--MY CAREGIVER THREW OUT THE ORIGINAL. :(
I AM A NEW CUSTOMER AND NOT GOOD AT USING ANDROID PHONE YET.
I TRIED GOING TO STATE OF OREGON ADVOCACY, THEY ARE TOO BUSY.SIGH.
I have an issue with Assurance Wireless too
How GetHuman-bigbluee fixed the problem
We are waiting for GetHuman-bigbluee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Assurance Wireless's attention and get better help faster. Tap below to get started.
Having Assurance Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bigbluee fixes it.
This email address isn't valid

Assurance Wireless

ANSURL** ASSURANCE ANDROID PHONE FROM STATE OF OREGON MEDICAID
Customer service issue
Reported by GetHuman-bigbluee
Aug 9th, 2018 - a yr ago
I have an issue with Assurance Wireless too
Fixed
Seen by 11 customers so far
Similar issue to 801 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman-bigbluee started working on this issue
Aug 9th, 2018 9:25pm
GetHuman-bigbluee indicated the issue is not fixed yet.
Aug 11th, 2018 12:08am
GetHuman-bigbluee indicated the issue is not fixed yet.
Aug 11th, 2018 12:28am
GetHuman-bigbluee indicated the issue is not fixed yet.
Aug 11th, 2018 12:31am
GetHuman-bigbluee indicated the issue is not fixed yet.
Aug 11th, 2018 12:34am
GetHuman-bigbluee shared this issue with friends on Facebook
Aug 11th, 2018 12:34am
GetHuman-bigbluee indicated the issue is not fixed yet.
Aug 11th, 2018 12:35am
GetHuman-bigbluee shared this issue with your circles on Google+
Aug 11th, 2018 12:35am