I had my new phone for about *wks and it quit. I called Assurance Wireless for and the...

GetHuman909961's customer service issue with Assurance Wireless from July 2018

Help with my Assurance Wireless issue
The issue in GetHuman909961's own words
I had my new phone for about *wks and it quit. I called Assurance Wireless for and they said I needed a new phone. I got the phone and I called to get it activated and it was and while we were talking about switching the sim card we got disconnected. I have tried to switch sim cards and I get no sim card and no service. I have tried to call back several times and I keep getting disconnected. Please help me !!!
GetHuman909961 did not yet indicate what Assurance Wireless should do to make this right.
I have an issue with Assurance Wireless too
How GetHuman909961 fixed the problem
I got someone on the phone that I could talk to without being cut off and he said, he would have to send me a new phone. I don't like to have to start over from the begining but, I need my cell phone !!!
Please help with my Assurance Wireless issue
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Assurance Wireless

Customer service issue
Reported by GetHuman909961
Jul 23rd, 2018 - 10 mons ago
I have an issue with Assurance Wireless too
Fixed
GetHuman909961 shared how to fix
Seen by 3 customers so far
Similar issue to 636 others
0 customers following this
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman909961 started working on this issue
Jul 23rd, 2018 9:39pm
GetHuman909961 confirmed the issue is fixed. Hooray!
Jul 24th, 2018 3:35am