I wanted too top my phone . Put *.**$ on for top up for two hundred fifty minutes as I...

GetHuman834706's customer service issue with Assurance Wireless from June 2018

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The issue in GetHuman834706's own words
I wanted too top my phone . Put *.**$ on for top up for two hundred fifty minutes as I always have . It did not give me a top up it charged me **cents a minute .This is not what I want when I called **** number a rude person only wanted to sell me some offer of a hundred dollars and I told him no he hung up on me . This is the second time this has happen to me not going to take this I know I'm disabled and Medicare pays for this junk ZTE phone but I will not be treated this way by-you and your people Russell Lamphere
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Assurance Wireless

Customer service issue
Reported by GetHuman834706
Jun 29th, 2018 - a yr ago
I have an issue with Assurance Wireless too
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Seen by 2 customers so far
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Timeline
GetHuman834706 started working on this issue
Jun 29th, 2018 8:50pm