cant activate new phone

GetHuman818200's customer service issue with Assurance Wireless from June 2018

Help with my Assurance Wireless issue
The issue in GetHuman818200's own words
The problem: my phone opens and closes on its own
GetHuman818200 did not yet indicate what Assurance Wireless should do to make this right.
*** yrs
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How GetHuman818200 fixed the problem
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Assurance Wireless

Customer service issue
Reported by GetHuman818200
Jun 25th, 2018 - 4 mons ago
I have an issue with Assurance Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 410 others
0 customers following this
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman818200 started working on this issue
Jun 25th 2:44pm
GetHuman818200 indicated the issue is not fixed yet.
Jun 25th 2:54pm
GetHuman818200 indicated the issue is not fixed yet.
Jun 28th 4:20pm
GetHuman818200 indicated the issue is not fixed yet.
Jun 28th 4:24pm
GetHuman818200 indicated the issue is not fixed yet.
Jun 28th 4:28pm
GetHuman818200 indicated the issue is not fixed yet.
Jun 28th 4:32pm