The issue and preferred resolution, in GetHuman-paredesr's own words:
Okay so I was talking on my phone and it is a ZTE I paid extra $** for that kind of phone because it's a bigger phone so I was talkingon my phone on our balcony when it got hot i mean really really hot and I let go of it and it bounced under the fence and broke.*I need another phone*How do i go about it. Getting another one.
I trust that Assurance Wireless will make this right and come up with a resolution that is fair.
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