Why is it taking so long to get my free cell? Plus it will not let me login to check st...

GetHuman763681's customer service issue with Assurance Wireless from June 2018

Help with my Assurance Wireless issue
The issue in GetHuman763681's own words
Why is it taking so long to get my free cell? Plus it will not let me login to check status. I applied at least * weeks ago.*Robert Reynolds d.o.b.**-**-**** also this is my pw *********last * *f ss********address is *** gene autry dr tioga tx ***** contact phone number is ***-***-*****also I filled and mailed back from stating I am the only one in this household getting a lifeline service, which is true! *My proof of eligibility was emailed and postal mailed*FOOD STAMPS*Please help. I have had nothing but **** getting my phone been trying since April I gave up on QLink and was told to try you! Please help me as I need a phone for Parole and to get a job!
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Assurance Wireless

Customer service issue
Reported by GetHuman763681
Jun 8th, 2018 - 10 mons ago
I have an issue with Assurance Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 280 others
0 customers following this
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman763681 started working on this issue
Jun 8th, 2018 4:58pm
GetHuman763681 indicated the issue is not fixed yet.
Jun 9th, 2018 11:38pm
GetHuman763681 indicated the issue is not fixed yet.
Jun 9th, 2018 11:42pm
GetHuman763681 indicated the issue is not fixed yet.
Jun 9th, 2018 11:43pm