I need a p***code to check my voicemail. Is the pin and the p***code the same?

GetHuman761190's customer service issue with Assurance Wireless from June 2018

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The problem I ran into: I need a p***code to check my voicemail. Is the pin and the p***code the same?
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Assurance Wireless

Customer service issue
Reported by GetHuman761190
Jun 7th, 2018 - 15d ago
I have an issue with Assurance Wireless too
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Seen by 4 customers so far
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Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN
Timeline
GetHuman761190 started working on this issue
Jun 7th 9:01pm
GetHuman761190 confirmed the issue is fixed. Hooray!
Jun 7th 9:02pm