For some reason my voicemail account doesn't recognize my pin * anymore. I have tried s...
GetHuman-alexslig's customer service issue with Assurance Wireless from June 2018
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The issue in GetHuman-alexslig's own words
For some reason my voicemail account doesn't recognize my pin * anymore. I have tried several times (because I have always used the same pin). It used to work, but for some reason it decided not to anymore. I have tried to get this resolved by phone but I can't understand what they want me to do. Also they want my pin * before they'll talk to me. Well it's been over * years since I got a phone and being old I just can't remember. The same answer I use everywhere else doesn't seem to be it. I am totally clueless as to what to do. Please help, any other way I can Identify myself please let me know. Also can you let me know If there is a way to get a different phone? Thank you. Mary Thompson.
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