My application completed before I could submit documents and could not find a way to go...

GetHuman-dolllov's Application status issue with Assurance Wireless from April 2018

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The issue in GetHuman-dolllov's own words
Apply for Lifeline service with Assurance Wireless ... My application completed before I could submit documents and could not find a way to go back. Thinking I would automatically be denied by Assurance Wireless and didn't want to wait, I put in an application for Safelink.
I seem to be stuck in limbo between Assurance Wireless and Safelink. I didn't realize I would be tied to Assurance in any way, I never even recieved an email, so I thought I was in the clear. Safelink says I'm already an active member, but I'm not sure which company I'm active with?
I'd just like to be enrolled in Lifeline phone services with ONE company and I'd like to submit whichever documents are needed so that I can receive a phone as soon as possible.
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Assurance Wireless

Applyingfor the Lifeline phone service
Application status issue
Reported by GetHuman-dolllov
Apr 2nd, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3909 others
0 customers following this
Items needed
Name on the account
Phone number
Billing address
Last 4 of SSN


GetHuman-dolllov started working on this issue
Apr 2nd, 2018 1:49am
GetHuman-dolllov reviewed the items needed
Apr 2nd, 2018 1:50am

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