I'm building a new PC with an Asrock B***m Pro* and an Intel i* ****f with **Gb of Cruc...

GetHuman-joedbone's customer service issue with Asrock from November 2020

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The issue in GetHuman-joedbone's own words
I'm building a new PC with an Asrock B***m Pro* and an Intel i* ****f with **Gb of Crucial **** Mhz RAM and system will not boot. Stops after * short beeps indicating a processor error. Is this board actually compatible with that *th gen processor? I bought it on the understanding that it was. **On the processor support list it says that this processor has been supported on this Motherboard since BIOS version *.*. I have no idea how to find out what BIOS version this board is on as it will not boot. For the same reason I cannot upgrade the BIOS. **I have no access to other compatible processors OR motherboards btw.**Can you help me solve this problem?**Regards**Dan Evans, Liverpool, UK.

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Customer service issue
Reported by GetHuman-joedbone
Nov 10th, 2020 - 9 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 52 others
0 customers following this


GetHuman-joedbone started working on this issue
Nov 10th, 2020 3:44am