DPD have been trying to deliver my item everyday for the last * days. Everyday they upd...

GetHuman5456376's Complaint issue with Asos from November 2020

14 views | 1191 similar | 0 following
Help with my Asos issue
First: share to improve GetHuman5456376's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5456376's next move: try contacting Asos again.
Tap the below to see how we recommend you contact Asos. We will check in later with GetHuman5456376 to make sure you got them.
The issue in GetHuman5456376's own words
DPD have been trying to deliver my item everyday for the last * days. Everyday they update the tracking saying they can’t find my address and will try tomorrow. Nobody has contacted me to ask me how to find my address so the same problem is occurring everyday. I have contacted ASOS through * different channels now and nobody will help me, the response is to see if it comes tomorrow as it says that’s when it will be delivered. Every time I message them saying it hasn’t arrived, I receive a reply from a different person each time, each asking for my details again. I have parcels from ASOS regularly so I’m not sure what the problem actually is, if they were willing to speak to DPD I’m sure they’d be able to sort it but that doesn’t seem to be an option for them!

GetHuman5456376 did not yet indicate what Asos should do to make this right.

I have an issue with Asos too
How GetHuman5456376 fixed the problem

We are waiting for GetHuman5456376 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Asos customer problems.
How Do I Return Something to Asos?How Do I Track My Order with Asos?How Do I Return Something to Asos?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Hi Asos, *I have returned my items a couple days ago. The total was **.** AUD but...ASOS say Hermes have my delivery, Hermes day they haven’tYou have delivered the wrong item - I ordered ASOS design curve velvet kimono sle...I have been an Asos customer for many years, in the last few months I have purcha...Hi Asos,**I have purchased and have received my items, I love them all except * i...I have made an Order On ** th **** . Order number: **********I‘ve returned the o...
FIX: I wrote an E-Mail to ASOS COSTUMER SERVICE and they wrote me back.Order number ***********I ordered a pair of shoes on the *******, they were suppo...My order ********* has been sent back to ASOS, can you explain why? And if il get...My order says its delivered but when I checked at reception they couldn't find it...
FIX: I emailed them and they they were really helpful they managed to sort my prob...Bello i did not Receive my ordiner
Do you have a customer issue as well?
We can help you get Asos's attention and get better help faster. Tap below to get started.
Having Asos issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5456376 fixes it.
This email address isn't valid

Asos

Complaint issue
Reported by GetHuman5456376
Nov 12th, 2020 - 5 months ago
I have an issue with Asos too
Not resolved
Seen by 14 customers so far
Similar issue to 1191 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman5456376 started working on this issue
Nov 12th, 2020 2:30pm
GetHuman5456376 tried contacting Asos
Nov 12th, 2020 2:30pm
GetHuman5456376 could not reach Asos customer support
Nov 12th, 2020 2:30pm
GetHuman5456376 could not reach Asos customer support
Nov 12th, 2020 2:30pm
GetHuman5456376 indicated the issue is not fixed yet.
Nov 12th, 2020 2:30pm
GetHuman5456376 could not reach Asos customer support
Nov 12th, 2020 2:31pm
GetHuman5456376 indicated the issue is not fixed yet.
Nov 12th, 2020 2:31pm
GetHuman5456376 could not reach Asos customer support
Nov 12th, 2020 2:31pm
GetHuman5456376 indicated the issue is not fixed yet.
Nov 12th, 2020 2:31pm
GetHuman5456376 confirmed the issue is fixed. Hooray!
Nov 12th, 2020 2:31pm
GetHuman5456376 indicated the issue is not fixed yet.
Nov 12th, 2020 2:31pm
GetHuman5456376 could not reach Asos customer support
Nov 12th, 2020 2:31pm
GetHuman5456376 indicated the issue is not fixed yet.
Nov 12th, 2020 2:31pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies