I sent a package in & it contains a product that is not yours as a result of my lack of...

GetHuman2593793's customer service issue with Asos from March 2019

2 views
 | 
1514 similar
 | 
0 following
Help with my Asos issue
First: share to improve GetHuman2593793's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2593793's next move: contact Asos.
Tap the below to see how we recommend you contact Asos. We will check in later with GetHuman2593793 to make sure you got them.
Before contacting them, items GetHuman2593793 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman2593793's own words
I sent a package in & it contains a product that is not yours as a result of my lack of attention. When that package is received from you guys can you send that product back to me ? I would appreciate it. Thank you. The package should be there Wednesday. It is a return package. Again, it is a pink dress shirt that is not of your product and it was sent back on accident. The tracking number is *ZWV**************
GetHuman2593793 did not yet indicate what Asos should do to make this right.
I have an issue with Asos too
How GetHuman2593793 fixed the problem
We are waiting for GetHuman2593793 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Asos's attention and get better help faster. Tap below to get started.
Having Asos issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2593793 fixes it.
This email address isn't valid

Asos

Customer service issue
Reported by GetHuman2593793
Mar 26th, 2019 - a mon ago
I have an issue with Asos too
Not resolved
Seen by 2 customers so far
Similar issue to 1514 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2593793 started working on this issue
Mar 26th 1:25am